Thinking of services as a material

Some of our group ideas involved the use of services such as UBER or Deliveroo to create a meaningful dynamic connection between someone living and someone deceased. Ed Jenkins was the first to suggest an idea where a trigger such as someone bereaved being alone in the house for a long period of time could set a scenario in motion curated earlier by their deceased loved one. The sketches capture our early group ideas about this and formed the basis for a team workshop to refine and plan for prototyping.

We took services such as UBER and Deliveroo and started to think about them in terms of their materiality. Many of us in the team are makers – understanding things as a material to work with feels like a valuable way to understand them and think through the possibilities of working with them beyond the obvious level of what we know them to be.